Privacy Policy
Published April 12, 2026 · Updated July 3, 2026
EasyWatt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services at easywatt.app and ai.easywatt.app.
Our services are intended for persons who are 18 years of age or older and who have the authority to make energy purchasing decisions for their household or business. No one under the age of 18 may provide personal information to us.
Information We Collect
Information You Provide
When you use EasyWatt, we may collect information that you voluntarily provide, including:
- Location: ZIP code and state to find available electricity plans in your area
- Home details: Home type, square footage, age, and household characteristics used to estimate your electricity usage
- Email address: When you choose to receive your personalized recommendations report
- Electricity bill data: If you upload your bill, we extract usage history (kWh) and service details to calculate precise plan costs
- Contact information: Name, email, and message when you use our contact form
Information Collected Automatically
When you use our services, we automatically collect certain technical information including your IP address and browser type. This information is used to operate, secure, and improve our services, and to detect and prevent misuse.
Cookies and Session Data
EasyWatt uses minimal session state to maintain your progress through the plan search process. We do not use third-party tracking cookies or advertising cookies.
How We Use Your Information
We use the information we collect to:
- Search and compare electricity plans available in your area
- Estimate your electricity usage and calculate personalized plan costs
- Send you your personalized recommendations report via email (when requested)
- Send you a one-time follow-up reminder if you provided your email address but did not complete the bill upload process, in order to help you receive more precise plan recommendations
- Improve our services, analyze usage trends, and maintain service quality
- Respond to your inquiries and provide customer support
How We Share Your Information
We may share your information (including ZIP code, home details, usage data, and contact information you provide) with electricity providers and their authorized representatives to help you receive relevant offers and services.
We may also share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential.
We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
We do not sell your personal information to unrelated third parties for their own marketing purposes.
Security
We take commercially reasonable precautions to protect your personal information. All data is encrypted in transit and at rest. Access to provider and admin systems is protected by authenticated sessions with automatic timeout controls, strong password requirements, and rate-limited API endpoints. Sensitive credentials are stored server-side and are never exposed to the browser.
Data Retention
We retain your information for up to 3 years to support long-term electricity plan contracts and provider services. After this period, lead data (home details, usage information, and email) is automatically deleted. You may request deletion of your data at any time by submitting a data deletion request.
Your Choices
- You can use EasyWatt's plan search without providing an email address. We will only email a full report if you provide an email and upload your bill. If you provide an email but do not upload a bill, you may receive a single follow-up reminder to complete the process
- You can choose not to upload your electricity bill and use our AI-based usage estimates instead
- You can request deletion of your personal information by submitting a data deletion request
Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically. The "Last updated" date at the top indicates when the policy was last revised.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: